RETURN AND REFUND POLICY
At Horizon Services, we strive to provide our customers with high-quality products and excellent service. However, we understand that there may be instances where a return or refund is necessary. Please review our Return and Refund Policy carefully before making a purchase.
1. Eligibility for Returns and Refunds
• We accept returns and offer refunds only for purchases of "The Art of Getting a Loan" eBook made directly through Horizon Services.
• To be eligible for a return and refund, customers must request the return within 7 days of the original purchase date.
2. Exclusions
• We do not accept returns or offer refunds for purchases made through third-party websites or platforms.
• Any promotional or discounted purchases are final and not eligible for returns or refunds.
3. Return Process
• To initiate a return, customers must contact our customer support team at refund@Horizon Services.com within 7 days of the original purchase date.
• Customers will be required to provide their order details and reason for the return.
4. Refund Process
• Refunds will be processed within 7-10 business days of receiving the return request.
• Refunds will be issued to the original method of payment used for the purchase.
• Depending on the customer's financial institution, it may take additional time for the refund to appear in their account.
5. Non-Refundable Items
• Shipping costs are non-refundable.
• Any applicable taxes paid on the original purchase are non-refundable.
6. Modification of Policy
• Horizon Services reserves the right to modify this Return and Refund Policy at any time without prior notice.
• Any changes to the policy will be effective immediately upon posting on our website.
If you have any questions about our Cancellation and Refund Policy, please contact us between 10
am
- 5 pm (only business days):
By email: info@flexproservice.com
By call: +91-84880-28223
